Hours of operation: Monday, Tuesday, Thursday and Friday: 8:00 a.m. The Foreign Clearance Guide also provides information regarding entry and exit requirements. Sponsors with foreign national family members should seek guidance from our office to find out if a SOFA card must be issued to the foreign national prior to their arrival. Contractors, local hire civilians and non-command sponsored family members must be in possession of a tourist passport and obtain a SOFA card within 90 days of arrival in Germany. No-fee passports are not to be used for leisure travel they are for official travel only. They are highly encouraged to have both tourist and no-fee passports while residing in Germany. Command-sponsored civilians and their family members as well as command-sponsored family members of military personnel are required to obtain a no-fee passport prior to arrival in Germany (US citizens only). Military members must obtain a tourist passport for leisure travel to other countries. In accordance with local support agreements, please be advised that the following personnel are serviced by the USAG Rheinland-Pfalz (Kleber Kaserne or Baumholder): Military, civilian and contract personnel assigned to or sponsored by the Army and their family members (including AAFES, DoDDS and DLA). Consular passport services are only available in emergency situations and with prior coordination through a military passport facility. Please note that all Department of Defense ID card holders must apply for passports through their servicing military passport facility. The Ramstein Passport Office is located in Bldg 2106, Room 110. There are specific days for acceptance of official/no-fee passport and tourist passport applications and you will be asked to reschedule if you select the wrong service. Please ensure you only select appointment days and times for the service you require. They are in high demand and your early cancellation will give another person the chance to schedule an appointment. Appointments must be cancelled at least 24 hours in advance. If you are unable to come to your appointment, please cancel it via Appointment Plus so we can make it available to others. Please plan ahead and schedule an appointment via Appointment Plus using the link below. To schedule a passport appointment, please follow the links and instructions above.We are currently accepting passport applications and issuing Common Access Cards (CACs) by appointment only. Note: We do not schedule appointments for routine services via email. Please contact us at to request reasonable accommodation for a passport appointment. The waiting room of the Consular Section and its restroom is wheelchair-accessible. If you have low vision, we may provide you with communications in large print.If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.If you or your child has a disability and requires a private appointment in a quiet space without distraction, we may schedule an alternative time for you or your family to come in for your interview.If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.Reasonable accommodations vary, depending on the situation and the person’s needs.Įxamples of accommodations include, but are not limited to:

We make every effort to provide accommodations to persons with disabilities and medical conditions. If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment.

Us passport status in process